Reference

hibikiwin Privacy Policy for Indonesia

hibikiwin Privacy Policy explains how we collect, use and protect the details connected to your account, device and wallet activity.

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HELP WITH REQUESTS

Contact Us About Privacy Policy

A clear contact path matters when a privacy request meets an account or wallet issue.

Access requests Ask us to confirm whether we hold account data linked to your phone verification. We may request an account reference before replying, so we do not disclose records to the wrong person. Your request can mention login history, device records or a specific account step.
Wallet records For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account record, include the receipt reference and date shown in your cashier history. We use that narrow detail to check the matching transaction record while keeping unrelated account activity outside the request.
Correction path If your phone number, contact detail or account status is wrong, tell us which field needs correction through account help. We may verify ownership before changing it, and we will explain if a security or transaction record must remain stored.
HANDLING YOUR DATA

How hibikiwin Applies This Policy

We handle privacy as an account operation, not as a page that sits apart from your daily access.

Account security

Phone verification is used before account access so we can connect the sign-in to the correct account record. We may compare sign-in details with the device and browser session used to open the lobby, helping us investigate access that does not match your usual account path.

Device behaviour

Our pages can create technical records such as browser type, operating system and session time. These details help the mobile path move from login to the lobby and help us diagnose a page that fails while you check Auto Roulette, zeus300 or another room.

Cookies

Cookies can keep a session connected while you move between account pages and wallet status. Browser settings let you remove or restrict them. If you block required cookies, we may not be able to remember your signed-in state or complete a privacy request.

Payment matching

A cashier reference can connect a DANA, OVO, GoPay, QRIS, bank transfer or virtual account request to your account. We use the reference, status and timing to check the record; we do not need your wallet password to investigate a receipt.

Retention choices

We remove or anonymise data when it is no longer needed for the purpose described here, subject to security, dispute and transaction duties. If you ask about deletion, we will identify which records can be removed and which must remain for a stated operational reason.

Change requests

You can ask us to correct account data, explain its use, provide access details or discuss deletion through account help. Include your verified phone reference and a precise request. We may ask a follow-up question before making a change to protect your account.

Privacy Policy Questions for Your Account

These answers address the searches we hear most often about hibikiwin Privacy Policy. They cover the data created by account access, the records connected to local wallets, cookie behaviour and the steps for asking us to inspect or change a record. If your question involves eligibility, access depends on local law and the account route available to you.

The hibikiwin Privacy Policy covers account details, phone verification, device and browser records, cookies, support requests and wallet references. It also explains how we use activity connected to account pages and game rooms, including Auto Roulette or Bingo, for security and service operation.

We use your phone number to create and verify the correct account before access. It helps us match a privacy request to you and investigate login or wallet questions. We do not need your DANA, OVO, GoPay or QRIS wallet password for that check.

Yes. The Privacy Policy covers transaction references and status details connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account requests. We use those records to match receipts and resolve account questions without requesting your wallet password.

Open the account help route and request access to your records, naming the phone reference linked to your account. You can ask about sign-in history, device details, cookies or wallet references. We may verify ownership before sharing any account-linked data.

Yes. Send a precise correction request through account help, such as an incorrect phone detail or account status. We may ask for a verification step before changing it. Records needed for security or transaction handling may remain, and we will explain that outcome.

We keep each record for the period needed for its stated purpose, including account security, dispute handling and transaction history. When retention is no longer needed, we remove or anonymise the data where local law permits. You may ask us to explain a record’s status.

Cookies can keep your account session active while you open help and wallet pages. You can restrict them in your browser, but required cookies may be needed for sign-in and request submission. If a request fails, reopen the account help route with the session enabled.

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